We are widely recognised as having the best standards of customer care in the industry.
With products supplied to your individual requirements and the assurance of knowledgeable advise, we aim to provide the support your business needs to maintain overall optimum efficiency and productivity.
Rapid Response
With our dedicated Customer Help Desk and Hotline Support, monitored by trainee engineers, fast professional help is available at the end of the line. To aid efficiency further, a Remote Diagnostic Service (RDS) is available on some of our products.
National Network
To help keep your document workflow flowing, we have over 200 field engineers ready to respond. To draw upon the specialist advice of engineers worldwide, all complex queries are posted on our unique PC-linked 'Whiteboard'.
Manufacturer Approved Parts
As a guarantee of quality we only fit and supply manufacturer approved parts and supplies.
Self-Help
50% of copier breakdowns can be resolved on the web without the need to call out an engineer.
User Training
Our customer support staff are available to explain the operation and features of our equipment. For more sophisticated products, operator training is available at the time of installation.
Easy Contact
Wherever you are in the UK mainland, we offer you the benefits of being able to contact us by 'local call' on 08457 445565