As part of the national contract with the NHS, discussions had been taking place with a major NHS facility regarding the benefits of digital technology.

The trust had plenty of statistics on the cost and usage of their photocopiers. However, like many organisations, they had no true understanding of the overall costs for network printers and fax machines. It was suggested that an independent review of the total requirement at the Trust could provide the basis for decision making on the way forward. 

After initial discussions with the client, an independent NRG Consulting team undertook a full survey of the sites. Working together with the Trust staff, information was gathered on the variety and complexity of equipment, together with usage statistics, and an understanding of the relevant applications.  

The detailed Consulting analysis led to a series of recommendations for the Trust. The findings were illustrated with detailed working examples, highlighting cost savings and where these would be achieved within the Trust. Also highlighted were significant opportunities for efficiency improvements in various departments. 

The first outcome from the consulting approach was a policy statement issued by the Trust to the effect that only digital equipment would be purchased in future. The Trust was then able to use the detailed results from the survey to decide on