“I can recommend eService for a number of reasons. The main one being that you can book a call or order consumables 24 hours a day, 7 days a week.”

Chris Stanley
Pathology Computer Messaging Officer, Leicester Royal Infirmary

“The eService portal is a really helpful business tool, allowing instant access to information at any time. I often run reports to check information on machines, which enables us to review the multifunctional products we have, and ensure they are meeting Whitbread’s demands. In cases where they are not, it provides a great snapshot view to see what machines can be relocated, in order to utilise all the functions and facilities available.”

Brian Owen
Projects Administrator, Johnson Controls on behalf of Whitbread Group Plc

When asked about the ability to use the portal from first moment of access, Nick Gaunt of Archbishop Grimshaw School in Solihull, said “ The site is very easy to navigate.” And after using eService for over three months, he regards the service as : “Very good, quick and efficient with immediate feedback.” Overall, Mr Gaunt concluded: “I am very happy with this system.”

Nick Gaunt
Technical Support Manager, Archbishop Grimshaw School, Solihull

"No other supplier on the Central Buying Consirtium (CBC) contract is offering a tool such as this and I have never come across this in your industry. We are all very impressed with this tool and I am considering issuing a directive to all of the CBC to use this system."

Gerry Paget

Contract Manager, Central Buying Consortium, Hampshire County Supplies